Terms of service
Effective October 22, 2026 · CHENAULT COMMERCE LLC
Size/color selection and shopping bags are available. Final payment processing is not connected, so no order is submitted and no payment is collected on this website. The policies below describe the service terms that will apply when online ordering launches. Contact customer care for product enquiries; an enquiry is not an order.
1. Operator and scope
This website, chenaultcommerce.store, is operated by CHENAULT COMMERCE LLC. These terms govern use of the website and, when ordering is enabled, purchases from this business. The shipping, returns and privacy pages are part of the information provided to customers. Mandatory consumer rights take precedence over any conflicting term.
2. Current catalog-only operation
At present, the site supports browsing, size/color selection, shopping bags and enquiries. Payment submission is not enabled. Product prices are displayed in US dollars for reference. No online order is accepted and no payment is collected. The Visa, Mastercard and American Express marks shown under planned payment methods indicate future integration targets, not current acceptance. An email enquiry, browsing session or item in a shopping bag is not a binding sales order and does not reserve stock.
3. Eligibility and responsible use
When purchases are enabled, you must be at least 18 or the age of majority where you live, and able to enter a purchase agreement. Provide accurate contact and delivery information. Do not use the website for fraud, unlawful activity, infringement, abusive messages or interference with its operation. Do not attempt to access another person’s account or data.
4. Product information
We aim to present accurate names, material information, dimensions and photographs. Color appearance varies by screen and lighting. Size charts are guides, not a guarantee of fit. Natural materials and manufacturing processes can create reasonable variations. Contact us about any important detail before purchase. Product and price errors will be corrected; an error does not allow us to charge a higher amount without your agreement.
5. Prices, tax and order acceptance
When checkout opens, the total price, applicable tax and shipping charges will be presented before you submit an order. An automatic receipt only acknowledges receipt; acceptance occurs when we confirm acceptance or dispatch the goods, as stated in the checkout. We may decline orders for a genuine stock, payment, fraud-screening or material pricing issue, subject to law. If payment was taken for an order we decline, it will be promptly refunded. We will not substitute an item or materially change a price without consent.
6. Payment and security
Payments will only be enabled after a payment processor has been configured. Any available methods will be shown in the active checkout. We will not ask you to email full card details. HTTPS encrypts data in transit, but is not a guarantee against every security risk and does not itself establish payment-card certification. We make no claim that this site currently offers live card processing.
7. Shipping, cancellation and returns
Read the Shipping & Delivery and Returns & Refunds pages for the service area, estimates, rates, cancellation process and 30-day return terms. If we cannot meet a promised dispatch date, we will provide the required delay or refund options. Nothing in these terms excludes remedies for faulty, incorrect or misdescribed goods.
8. Accounts and communications
Use a unique password if an account is created and keep it confidential. Contact us if you suspect misuse. We use transactional communications to respond to enquiries and manage orders. Marketing communications require a separate applicable basis and offer an unsubscribe mechanism. No purchase is conditioned on subscribing to marketing.
9. Intellectual property
Site design and business branding belong to their respective owners. Product brand names, marks and imagery identify the relevant goods and their owners. No affiliation or endorsement is implied solely by a product listing. You may view and use the site for personal shopping purposes. Any further reuse requires the relevant rights holder’s consent or another applicable legal basis.
10. External services and availability
Hosting, email, carriers and any future payment providers may operate parts of the service under their own terms and privacy practices. We remain responsible for our own obligations to you. Temporary maintenance or outages may occur. We do not promise uninterrupted access, but will use reasonable efforts to address issues.
11. Liability and consumer rights
To the extent allowed by law, we are not liable for purely indirect losses that were not reasonably foreseeable from our breach. This does not limit liability that law prohibits us from limiting, including fraud, willful misconduct, applicable product obligations or mandatory consumer remedies. These terms do not require you to waive statutory protections or submit to mandatory arbitration.
12. Disputes and applicable law
Please first contact customer care with a clear description of any issue so we can try to resolve it. California law applies to the extent permitted, without overriding mandatory protections applicable where you reside. You retain the right to use any court, regulator or dispute process available under applicable law. No clause selects an exclusive forum that removes a mandatory right.
13. Changes and severability
We may revise the site and these terms prospectively. The terms shown when an order is accepted govern that order unless a change is agreed or required by law. Material changes will be identified on the site as appropriate. If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful.
Contact support@chenaultcommerce.store
CHENAULT COMMERCE LLC
724 DENNIS AVE, SIMI VALLEY, CA 93065, United States.